Cancellation Policy

For ALL Services:

We understand that plans can change! To keep our schedule running smoothly and to respect the time we set aside for your pup, we have a same-day cancellation policy.

    •    Cancellations made the day of the visit will incur a $10 cancellation fee.

    •    If we are already on the way or have arrived, the full $35 visit fee will apply.

• If a vacation is canceled the 50% non refundable deposit is still required as dates were held and secured for you. 
  
• Cancelled services while the trip or consecutive services are occurring will not be provided with a refund. Ex. The family returns early from their vacation and no longer need a late night hangout session. 

This policy helps ensure fairness to both our walkers and our clients while allowing us to provide the best care possible for your dogs. Thank you for your understanding!